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Frequently asked questions

Frequently Asked Questions

You just need to go on our web application from your smartphone (http://sbeeh.fr/se-connecter) and identify yourself with you ID and Password determinate with your purchase. Next, you need to register the reference of your material (Smart Scale, Box, Smart Hive) and you will be connect.

Once you beehive is connected, it’s going to be registered on your account and you can access to your informations from a smartphone or a computer.

Our teams are working on different audio record collect on our beehives.

You are going to receive notifications by e-mail and on your smartphone.

  • Winter : it’s normal because bees are consuming their honey stock. But, if there is an important reduction of more than 1 kg or if the weight of your beehive is less heavy than at the initial with your swarm, maybe there is a swarming or someone is stealing you beehive.
  • Others periods : if there is an important reduction of more than 1 kg or if the weight of your beehive is less heavy than at the initial with your swarm, maybe there is a swarming or someone is stealing you beehive

Your swarm have a problem, maybe he is sick.

There is some reasons if you don’t have any informations :

  • Bad GPS reception (white area)
  • Bad direction of your beehive (it needs to be direct to the south to feed the solar panel
  • Weather problem (storm, heavy rain…)
  • Operator problem

Click on the following link to see the map of the GSM network in your country : click here